Privacy Policy

This Privacy Policy explains how CandorCasa LLC ("KC Sell Now," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit kansascitysellnow.com (the "Site") or interact with our services. By using this Site you consent to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you submit a form, engage with our chat assistant, or contact us by phone or text, we may collect:

• Full name
• Phone number and email address
• Property address and location
• Details about your property condition and situation
• Financial information you voluntarily share (mortgage balance, outstanding payments)
• Chat conversation content submitted through our AI-assisted chat tool

Information Collected Automatically

When you visit our Site we may automatically collect:

• IP address and general location (city/state level)
• Browser type, device type, and operating system
• Pages visited, time on page, and referring URLs
• UTM parameters and campaign tracking identifiers (gclid, msclkid, utm_source, utm_campaign)
• Cookie identifiers and session data

Information From Third-Party Services

We use the following third-party services that may collect information about your visit in accordance with their own privacy policies:

• Google Analytics — website traffic and behavior analysis
• Google Ads / Google Conversion Linker — advertising performance and conversion tracking
• Facebook Pixel — advertising audience and conversion tracking
• Google Tag Manager — tag management and tracking coordination
• Anthropic Claude API — powers our AI chat assistant. Conversations may be processed by Anthropic in accordance with their privacy policy at anthropic.com/privacy
• Supabase — secure database storage for lead and contact information
• Resend — transactional email delivery
• DocuSign — electronic document signing for transaction documents

How We Use Your Information

• To contact you about your property — James Watts or a representative of CandorCasa LLC will call or text you personally using the number you provide
• To prepare and present a cash offer — your property address and situation details are used to evaluate and structure an offer
• To conduct analytics and improve our Site — we use traffic data to understand how visitors use our website and improve our content and conversion experience
• To run advertising campaigns — we use cookie-based retargeting through Google Ads and Facebook to show relevant ads to previous visitors. This is interest-based advertising. You can opt out at Google Ad Settings or Facebook Ad Preferences
• To follow up on chat conversations — if you share contact information or property details through our chat assistant, James may follow up by phone or text
• To fulfill legal obligations — we may retain records as required by Missouri real estate regulations and applicable law
• To prevent fraud and ensure security — we may use your information to detect and prevent fraudulent or unauthorized activity

How We Share Your Information

CandorCasa LLC does not sell, rent, or trade your personal information to third-party buyer networks, lead aggregators, or marketing companies. We are a direct buyer — not a referral service. Your information is not passed to a network of investors.

We may share your information only in the following limited circumstances:

• Service providers — trusted vendors who help us operate our business (database hosting, email delivery, document signing, analytics) under binding data protection agreements
• Legal compliance — when required by law, court order, or government request, or to protect our rights and the safety of others
• Business transfer — in connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction
• With your consent — we may share your information with third parties when you have explicitly authorized us to do so

Chat Assistant and AI Processing

Our website uses an AI-powered chat assistant built on Anthropic's Claude API. When you interact with this chat tool:

• Your conversation messages are sent to Anthropic's API for processing and response generation
• Conversation content and any contact information you share may be stored in our database (Supabase) for follow-up purposes
• If you share your phone number or property address in chat, James may follow up by phone or text
• Chat sessions are logged to help us improve our response quality and identify common seller questions

Anthropic's data handling practices are governed by their own privacy policy available at anthropic.com/privacy.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies. Cookies are small data files stored on your browser that help us recognize returning visitors and track usage patterns.

Types of cookies we use:

• Essential cookies — required for the Site to function correctly
• Analytics cookies — Google Analytics cookies that help us understand how visitors use our Site
• Advertising cookies — Google Ads and Facebook Pixel cookies that enable retargeting advertising to previous visitors
• Session cookies — temporary cookies that expire when you close your browser

You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality. To opt out of interest-based advertising visit NAI Opt Out.

SMS and Phone Communications

By submitting your phone number on this Site you consent to receive calls and text messages from CandorCasa LLC regarding your property inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by calling us at (816) 344-7089.

We do not share your phone number with third-party texting platforms or marketing networks. All outbound communication comes directly from James Watts or CandorCasa LLC.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and contact records are typically retained for up to 3 years. You may request deletion of your data at any time by contacting us directly.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored using Supabase, which provides industry-standard encryption at rest and in transit. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security but take all reasonable precautions.

Your Rights and Choices

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to legal retention requirements
• Opt out of communications — reply STOP to any text, unsubscribe from any email, or contact us directly
• Opt out of advertising — use Google Ad Settings or Facebook Ad Preferences to opt out of interest-based advertising

To exercise any of these rights contact us at (816) 344-7089 or by mail at CandorCasa LLC · Kansas City, MO.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us immediately and we will delete it.

Changes To This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Missouri Real Estate Disclosure

CandorCasa LLC is a Missouri licensed real estate company. James Watts holds an active Missouri real estate license. In cash purchase transactions, CandorCasa LLC acts as the buyer — not as your real estate agent or representative. Nothing on this Site constitutes legal or financial advice.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us:

• Phone/Text: (816) 344-7089
• Website: kansascitysellnow.com
• Entity: CandorCasa LLC · Kansas City, Missouri
• License: Missouri Real Estate License — James Watts